Privacy Policy

 

At Yumebau Inc.  (“Yumebau”), we are committed to protecting your Personal Information and complying with applicable data protection and privacy laws. In general, we only collect personal information such as user names and email addresses either directly from the User or via third party online services, in order to create user accounts for tracking progress and to provide better customer services. This Privacy Policy governs use of Personal Information by Yumebau, whether such information is collected via our website: https://yumego.app or http://www.yumebau.com (“Website”) or otherwise, including through offering our products and services, such as our Yumego Mobile App (collectively, the “Products and Services”).

This Privacy Policy is designed to help you understand the types of information we obtain from you and how we use, disclose and protect that information. In this Privacy Policy, the terms “we”, “our” and “us” refers to Yumebau, its subsidiaries and affiliates and the terms “you”, “User”, and “your” refer to a visitor of the Website or a user of our Products or Services.

By submitting Personal Information to us or by otherwise using any of our Products, our Services or our Website, you acknowledge and agree that your Personal Information may be used and disclosed by us in accordance with this Privacy Policy. 

In this Privacy Policy, “Personal Information” means information about an identifiable individual, such as your name, address, date of birth, contact information (including home telephone number and personal e-mail address), employment status, and income.  Please note that not all information that you share with us is considered Personal Information: for example, business contact information is not considered Personal Information.

By submitting Personal Information to us or by otherwise using any of our Products, our Services or our Website, you hereby consent to the collection, use and disclosure of your Personal Information
in accordance with this Privacy Policy.

If you do not agree with some or all of this Privacy Policy, please do not use the Website or our Products or Services.

Further, if you are not of the age of majority in your place of residence, please do not use the Website or our Products or Services.

We recommend that you take the time to read this Privacy Policy so that you understand how we handle Personal Information. We may update or modify this Privacy Policy at any time by posting the revised Privacy Policy to the Website.  We will include a “last revised” date on the Privacy Policy as displayed on the Website. We strongly encourage you to refer back to the Privacy Policy periodically.

1. How we Collect and use Personal Information

We collect Personal Information from you for specific and limited purposes, including providing our Products and Services to you, where you consent to the collection, in order to meet our contractual commitments to you and to comply with our legal obligations. 

When collecting Personal Information from you, we will identify the purpose for collecting your Personal Information at the time we request it and will not use or disclose your Personal Information other than for the purpose for which it was collected, without your prior consent or as otherwise permitted by applicable data protection and privacy laws.  We endeavor to collect the minimum amount of Personal Information required to fulfil the purpose for which it was collected. 

In certain cases, you will need to provide us with Personal Information, including your name, email address and other information about you in order for us to provide information to you or to obtain our Products and Services.  If you choose to withhold any Personal Information requested by us or withdraw your consent, it may not be possible for us to provide the Products or Services to you or respond to your query.  

We collect and use your Personal Information (or other information) in a variety of ways, including for the following purposes:

1.1   Information that you provide:  Your Personal Information may be collected and used by Yumebau to provide Products and Services to you, via our App and Website, or otherwise.  Specifically, we may use your Personal Information as follows to:

  • name and email address used to create a unique user account to keep record of your in-game progress and virtual inventory; 
  • share information about YumeGo, Yumebau, the App, the Website, our Products and our Services with you;

  • conduct research and evaluate research and development on our Products, including analyzing testing data from our Products and improving our Products;

  • communicate with you regarding inquiries for information or customer service requests or employment opportunities; or

  • detect, prevent or investigate security breaches or fraud, to protect our business and to maintain appropriate records for internal administrative purposes, including analyzing and monitoring usage of our Website.

1.2   Automated Collection:  When you use our App, anonymous user experience data may be occasionally sent from your internet access mobile device to servers managed by us. We may use this anonymous user experience data to help us improve our products and services for our Users, as well as learn about how our products and services are used by our Users. Examples of the data sent may include (without limitation) the number, response, in-game position, duration and frequency of interactions with our App. Similarly, we may also collect information regarding the type of device, your operating system, your general location, the date and time that you utilized the App, the external web pages or URL that you requested or interacted with, and use such information to evaluate App performance and service quality. Note that much of this information is not considered Personal Information, under applicable laws.  Accordingly, we will comply with our legal obligations regarding such information. Wherever you have given us your consent to use your Personal Information, you may withdraw your consent at any time by contacting us:  info(at)yumebau(dot)com.  You may no longer be able to utilize our App or obtain our Products or Services if you withdraw your consent.

2. Our Disclosure of Personal Information

Yumebau may disclose your Personal Information without your express consent, for loss or fraud prevention purposes or for Yumebau’s other legitimate interests. Yumebau may further disclose Personal Information if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so. We will use reasonable efforts to ensure that any third party to whom Personal Information is disclosed provides a comparable level of protection for your Personal Information, as provided in this Privacy Policy.

We also share some of your Personal Information with third parties in order to offer the Products and Services to you, including:

  • we may disclose your Personal Information to third party service providers for fraud prevention, payment processing or law enforcement; and

  • we may send information to third party service providers that help us to operate our App or offer our Products and Services including App hosting, data analysis, event logging, information technology, customer service, user analytics and email delivery and messaging.

Additionally, Yumebau reserves the right to disclose and to transfer Personal Information to a third party in the event of a proposed or actual purchase, sale, merger, amalgamation, or any other type of acquisition, disposition, or financing of all or any portion of Yumebau or any of the assets or shares of Yumebau, provided that the third party represents that it will continue to use the information for the purposes set out in this Privacy Policy and in accordance with applicable privacy laws. Yumebau also reserves the right to aggregate and anonymize Personal Information (or other information) stored on its system and use such aggregated and anonymized Personal Information (or other information) as it sees fit.

3. Retention of Personal Information

We routinely destroy Personal Information that is no longer required for the purposes for which it was collected, in accordance with applicable laws.  We will delete your Personal Information when it is no longer required to retain the Personal Information as set out in this Policy.

4. Accuracy of Personal Information

Yumebau takes reasonable steps to ensure that any Personal Information in our custody is accurate and up-to-date for the purposes for which the Personal Information is to be used by Yumebau. In most instances, we rely on Users of our App or our Products and Services to notify us of any changes to their Personal Information provided by them.

5. How we Protect your Personal Information

Yumebau uses reasonable and appropriate physical, administrative and technical measures, including encryption software, designed to help you secure your Personal Information against accidental or unlawful loss, access or disclosure.  Only staff and service providers who have a legitimate business purpose for accessing the Personal Information collected by us are authorized to do so. Unauthorized use of Personal Information by anyone affiliated with Yumebau is prohibited and constitutes grounds for disciplinary action.  Even though we take steps to protect your Personal Information, security breaches cannot be eliminated and we cannot guarantee that your Personal Information will not be disclosed or used contrary to this Policy.

You and you alone are responsible for ensuring that sufficient security software is installed and running on your computer, smartphone or tablet and that your network firewall is of sufficient quality and that your wireless connection is encrypted to a degree that will prevent third party access.  Yumebau is not responsible for any failure by you to secure your own device and its access to the Internet or your use of public, unsecured networks.  Yumebau also is not responsible for any failure by you to eliminate malware. These failures and others can make you vulnerable to privacy breaches and would put you and your data at risk.

6. Location of Personal Information

Personal information we collect is stored and processed by us and our third party service providers primarily in Canada, regardless of where you are located. 

7. Links to Third Party Sites

Our App may lead you to third party websites, including websites advertising other products or services.  Those organizations are separate and distinct from Yumebau and have their own separate privacy policies.  We are not responsible in any way for how any third party collects, uses or discloses your Personal Information, so it is important to familiarize yourself with the privacy policies of these websites before providing your Personal Information to them.

8. Direct Marketing

You may sign up to receive marketing or promotional communications from us.  Where you have opted-in, we may use your Personal Information to inform you about us and our Products and our Services, including promotional offers and events.

If you no longer wish to receive marketing or promotional communications from us, you can opt-out at any time by:

  • using the unsubscribe feature found in our emails and other electronic communications; or
  • contacting us via email:  info(at)yumebau(dot)com.

9. Your Rights

Upon written request to: info(at)yumebau(dot)com, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to that Personal Information. Yumebau provides an opportunity for individuals to challenge the accuracy and completeness of their Personal Information and have it amended as appropriate.

In addition to the above rights, you also have the right to:

  • request us to restrict our use or disclosure of your Personal Information;
  • object to our use or disclosure of your Personal Information; and
  • request us to delete the Personal Information we hold about you.


10. Contacting us

Accountability with respect to your Personal Information is important to Yumebau. In the event that you have any questions (including how Personal Information is managed by Yumebau), complaints or concerns about this Privacy Policy, or if you have reason to believe that we may have failed to adhere to it, please contact us by sending an email. Questions regarding your rights and responsibilities under this Privacy Policy can be directed to our privacy officer : info(at)yumebau(dot)com

 

 1090 West Georgia St., Vancouver, Canada

Copyright © YumeBau Inc 2019